I just seen other reviews here and I found I wasn’t the only one.
We’ve bought bunk bed and 2 under bed drawers from them.placed an order mid October,all 3 items came separately.The bunk bed’s biggest panels were badly damaged so requested new parts.few days later when we received the drawers,one of them was missing screw set which means can’t make it.Requested parts again but Nothing from them until I call them several times.2wks later got text from DHL which has no time slot so waited,got bunk bed screw set only which is we already have.They said the bunk bed parts gone missing while on the way...but nothing mentioned about the drawers screws.
Found few emails from them in junk mail box but haven’t confirmed both items.now nearly one month since 1st order but haven’t received items completed.
Every time I ask they says they don’t know when as waiting to hear from France but seems really bad communication.
Even with the sale price they were not cheap enough but the drawers quality is unbelievably cheap and the bottom panel is so thin.The bed panel was not solid woods that’s why damaged badly,no quality at all.
The customer service is absolutely terrible.I received one email for reviewing,so I wrote review there but they didn’t published as I wrote all negative feedback,so can not trust them,hiding these reviews like here is hidden by them.
Do not buy anything from this company.
5 years ago
La Redoute has a
1.8
average rating
from
249
reviews
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