We have used the gold 8% for a little while and liked the colour but my wife wanted to upgrade the equipment so we bought the new spray equipment and got a free litre solution, when it could not be delivered when promised we received a phone call saying it would be a couple of days later than expected which it was, what he also did was refund the postage and threw in some goodies for the inconvenience. It has been great service and I see no reason why we won't carry on using LA tanning, for the solution alone which is a natural and good product but with the added service its worth putting in the favourites.