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Anony****
For anyone who is unaware Apply4Me applications are submitted using an email address created by Ladders which claims any responses from potential employers will be forwarded to the subscriber. There is no way for the subscriber to check this email box directly. I recently became aware that Ladders maintains an internal 'suppression list' which subscribers are added to if they unsubscribe from Ladders marketing emails and for other reasons which customer service would not disclose to me. Subscribers are not, at any point, informed that they have been added to or are on this list. If you are on the suppression list, Ladders will continue to charge you for a subscription and submit applications for you but will NOT forward responses to you or, in any way, inform you that your application has received a response leaving the subscriber in the dark and the employer believing that you have ignored their attempts to contact you/schedule an interview/etc. I was able to confirm that multiple companies rejected my applications on account of my failure to respond to interview requests Ladders never forwarded to me. After many, lengthy conversations with Ladders (including some with members of senior management) it is clear that they are aware of the problems this is causing but do not plan to notify their customers of the existence of the suppression list or provide customers with a way to check if they are on it or remove themselves from it other than contacting customer service. Additionally, even if someone does get customer service to remove them from the list they can be readded, again without notice or explanation. In light of this I would strongly caution against using Ladders, and especially the Apply4Me feature as it may be actively making it more difficult for you to find a job and they seem uninterested in fixing this critical issue.
1 day ago
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