I unfortunately ordered from this company on Dec 7th. Package has no shipping status. Usps is Just waiting to receive the package. It is now Dec 17th. Called their customer service dept last night. What a joke!! Their customer service call center is in the Philippines!!! Oh no we very sorry package on way. Really??? And the classic you still live same address? I will never again order from this company.. Customer service had no clue what town in Illinois the company was in. Right where my package is. In a warehouse in Fox Valley Illinois. They can jam my package up their butt til they choke on it!!! I will get a refund. I'm in no mood to play with these people!! DO NOT ORDER FROM THEM!!