I have been ordering from this company for about 16 years and never had any problems until the last few years. I quit using any form of payment 4 years ago when my account got overdrawn and went to prepaid cards. Well now they try to charge me at least twice for my orders or just cancel them without letting me know at all but the money has already been reserved because it's a prepaid card. This is the third year that I will be short presents or trying to find other gifts last minute. This will be my last year ordering from this company because of this practice. RIP me off ok. RIP off my kids and then tell me that I have to pay again for their orders is B.S.