Deceptive promotional pricing--I attempted to purchase several items online and, as usual, there was a promotion code in effect. Actually, I was offered several levels of promotional codes. The problem was that when I chose an item, the discount was applied on the screen (e.g., this knit top is $19.23), but when I placed it in the checkout cart, the prices did not match. One or two were as shown on the purchasing screen, but others were either less discounted or full price. Thinking it was a software error, I contacted customer support, who explained that their new way of discounting is according to demand, and that I would be seeing that at a lot of businesses ("everyone else is doing it"). So if others like the same shirt, we'll all be paying more today(?!). That is not a new type of promotion but plain ole bait and switch, which is still illegal. Anyone not watching could pay much more than the "sale" indicated. Bait and switch--LE has lost another longtime customer.
2 years ago
Lands' End has a
2.7
average rating
from
105
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.