I had my order shipped to another address since I was going to be out of town and didn’t want someone taking my shipment from my doorstep. The item did not fit and I had to return it. Was told I had to get merchandise credit since it wasn’t shipped to my address, could not get a refund to my original form of payment. also returning the item I had to pay the original shipping charge from Lands’ End to me and then also they charge me again to return the item to them. so my return value is less than 50% of what I originally paid. Will not purchase from them again.