Ordered a Razer Blade keyboard from…
Ordered a Razer Blade keyboard from them last week. Was told that it would come tomorrow (almost a week later) I was contacted multiple times by their aftercare and sales team to assure me that it will be with me along with my new laptop tomorrow. Then today I got an email which told me they can't send the keyboard out because the price has gone up. I purchased and checked out a week ago for £99.97 and today they have increased the price to £202.97.
I did had to call them and was passed around on the phone for half an hour between 4 people who I had to explain the whole thing to multiple times.
They did not honor the price and sent me a refund the day before expecting it. I still haven't had any confirmation about the refund.
Secondly - I ordered a Razer Blade 14 gaming laptop that was promised to be delivered today. I have had no update and been on the phone for over 20mins and have been passed to 5 different people. They are now saying they don't have it in stock but they told me twice it will get to me today throughout the week.
Disappointing service!
Also note how you can't leave new Google Reviews because I'm assuming so many people are complaining.
AVOID LAPTOPS DIRECT AT ALL COST!
2 years ago
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