Posted a £3500 laptop in only its orignal box wrapped in a plastic bag!! Fast delivery but come on your supposed to be specialists, a plastic bag! No box or special pagaging?! Lets see on Christmas day if it works, fingers crossed! I am downgrading my review to only one star now as after opening the damaged box I am not happy with the condition, this is an EXPENSIVE item, to only put it in a plastic bag is ridiculous! This company is supposed to be a laptop specialist! I contact their returns department and was put on hold for 15 mins at 0.13p per min then cut off!!! This is a disgusting company who do not care one bit about customer services, they take your money and laugh at you! AVOID AT ALL COSTS, GO TO A PROFESSIONAL SELLER!