Lazada has by far not the same standards you may be used to when you deal with other big online sellers. Lazada has for example clearly a third world costumer service, with an totalitarian attitude and offensive arrogance. Sure, you will always have some bad and unresponsive sellers from time to time, but than to deal also additionally with an bad Lazada costumer service and dispute team for only 900 PHP? In the last 12 month, we spent more than 200.000 PHP in Lazada, but still this attitude and offensive arrogance. Ya well, we don't need that and it gives me a headache. There are other and better options.