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Anonymous
Mali na nga nirefund na amount, ang bagal pa magproseso, ikaw pa gusto nila makipagcoordinate sa seller at banko. Hindi man lang naisip ng mga customer service representatives na mga ito na dapat sila ang nakikipagcoordinate dahil internal issue nila ang nagkamali tapos customer nila pag aayusin nila ng problema. 2 buwan na hindi parin naaayos. Sasabihin anticipate ng 24 to 48 hours pero wala man lang update kahit nag fofollow up ka. Worst, kapagka chinallenge mo sila, kung kailan paano, gagawin nalang is babaan ka during the live chat. Worst customer service experience.
2 years ago
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Lazada Philippines has a 1.4 average rating from 68 reviews

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