I would advise avoiding this company at all costs. One of the worst experiences I have ever had. I bought led strip lights for my house from them. As I was not comfortable placing the order online, I spoke to their customer services, and after explaining my requirements, sent them an email confirming all the items I required.
They sent the items (Note they charge a high postage charge, so asking for single items later is very expensive). I was sent the strip lights with the remotes and LED drivers but not the connectors for the drivers to mains supply. When I queried the same, I was told they were not required. After multiple conversations and referring to my email, they admitted that they were required but asked for a 20 pounds charge for delivery.
To cut the story short, even after the same, the lights didn’t work, and after sending multiple proofs, was directed to their technical team, who wanted further proof!
They never admit their fault or refund, so BEWARE of buying in the first instance. Other companies with a slightly higher price might be worth compared to dealing with such companies. Just look at their other reviews to decide as well.
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