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S Thompson
Horrible, Horrible, Horrible. Customer service is terrible. I purchase an onsite warranty, had to jump thru hoops, to get a repairman out to the business (this was the first visit). Power button on the computer still not working I sent several tickets to have the repairman come back out. I received an email saying mail the system into them. I called and finally got a customer service rep who called me back. (It is very hard to get someone on the phone with this company) They still didn't want to send anyone out. but not before I jump thru many hoops. I had to log-them in on my phone camera. I had to remote them in on my desktop. My computer locked-up, because the site was unsafe and would not let me more forward. On the phone a very long time. A mess, a mess. I will never, Never, never ever buy a computer from them. Customer service is TERRIBLE, TERRIBLE AND SOME MORE TERRIBLE.
2 years ago
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Lenovo has a 1.5 average rating from 134 reviews

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