Do Not buy Lenovo. They do not resolve your problem or get back to you. (1) Purchased Lenovo laptop in 2021 or 2022 (2) 3/7/23- Laptop crashed and would not start, Lenovo tried to fix it over the phone, did not work so sent in the laptop. I had extended warranty to cover the repair. (3) 3/20/23- Laptop was fixed by Lenovo and delivered but would not start (4) 3/21/23- Called Lenovo to report, they said to send it in again (5) 4/1/23- Laptop was delivered but would not start so called again (6) 4/4/23- Lenovo wanted to replace the laptop (7) 4/12/23- Received the new laptop and spent hours to set up to find out touchpad does not exist. Called Lenovo to request a laptop that works (8) 4/24/23- Service Rep emailed me. She said manager will call me. (9) 4/29- Nobody reached out yet. If you can see the dates above, I have been without a computer for two months now, and it took literally over 10 phones calls each time I wanted to talk to someone. They claim they fixed a laptop but as soon as I open the box, it does not work. They did not test it to see if it starts before sending it back. I had to wrap the laptop twice and run to FedEx twice but they could not fix so they replaced with a new laptop that was broken. Now I am waiting over two weeks to get a phone call from a manager. Not acceptable. I should not have to beg for a phone call when I am living without a computer for two months.