My short review would be: 5 stars of mediocrity for Lenovo.
I bought a laptop from Lenovo that has more problems than anything that I ever had. In less than a year (bought in November 2023) it has failed 5 times. (It stops powering an unable to start)
They collected for repair all the time, and it would apparently come back functional, but would not last more than a month, or sometimes even a week or two. It has come to a point where I feel that I am working for Lenovo as a test engineer and providing/ unpacking services, all for free. I have been wasting my time and never managed to do what I had planned to do with the PC.
I asked for a refund many times, and they refused to do it, insisting successive sections “repair”.
In their last attempt to repair it, they were claiming that the PC was out of warranty, but they were going to try to repair it again as if they were doing me a favour. Meanwhile, the PC was supposed to have a year warranty, but it basically never worked, and it hasn’t passed a year yet.
I am not going to extend the review much longer, but I would never, ever, recommend Lenovo to anyone.
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