Login
Start Free Trial Are you a business?? Click Here
Bruce Z.
I purchased my IdeaCentre AIO 3 All in One Desktop in December 2023. On July 19, 2024, the computer would not connect with WIFI. I called Costo where I purchased it. Troubleshooted for about 1/2 a day, including a factory reset. Nothing worked. Started all over again with Lenovo. More down time. Lenovo Customer service sent a box for me to pack up the computer and send it in for repair. That took 3 days to arrive. On July 29, 2024, I sent it through Fed Ex Ground to Houston for repair, where it remains today. Estimated completion date -- August 22, 2024. Then return through Fed Ex Ground, which will take another 3 or 4 days. Total down time: over one month for a computer that is about 7 months old. I never had this problem with Dell or HP. Won't buy Lenovo again.
3 months ago
Read Lenovo Reviews
Lenovo has a 1.5 average rating from 132 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial