My husband bought this for a gift 2+ years ago. Never been able to keep it signed on to the internet, the system has done 4 Bios updates, it's a worthless POS. Will have to cave and get something else. Wouldn't even move all my items from the last computer over because of all of these issues. Yes, could have sent it off while under warranty but I paid for a NEW computer and had a lot going on in life and didn't want to have to remove all my files before sending it back, as suggested by experts. Now if I upgrade the warranty they still "reserve the right" to charge me for the previous problems anyway, even though it's their previous problems.