Product freezes (Lenovo laptop Thinkpad E 520) two weeks out of the box. Light use. One program (netbeans) running. Mouse freezes. Screen freezes. Won't turn on. Work gets lost. Have to rent a computer for work.
**Computer still under warranty**
Customer support: If you want us to look at it, pay us $34 to generate a shipping label for you. Or choose your own courier. No you will not be reimbursed shipping on this faulty product that now needs to be fixed.
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Alice, Customer Support
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