I along with seemingly many others that are waiting and waiting for their bikes to be delivered. Part of the reason I purchased this bike was to be out riding quickly with a friend that has a ebike. After being in contact with 3 times now "Customer Service" and given false information that my bike was already shipped twice , today I was told again it would ship today. Really, Really poor customer service on the shipping side and getting customers hopes up for nothing. I only hope I am more happy with the bike if and when it finally arrives... Going into my 3rd week now expecting deliver in a total of over 4 weeks...