We have now 4 eBikes purchased from Leon bikes and are very happy with the items and the customer service received. At one of my orders I accidentally ordered the wrong size bike. I gave them a call and my order was instantly changed and delivered within a few days. Communication is excellent and the bikes are fabulous. We have the NRM C7, Munich, Hamburg and Moscow M3. My personal fav are the Munich and Hamburg as they have everything one needs: lights, guards, chain guard, rack, bell and a clamp lock on the back wheel. That lock saved my bike the other day when someone tried to steal it. They managed to break my lock that I had around the frame and bike rack, but they couldn’t deal with the clamp on the back wheel. Out of frustration, they dumped my bike in the next bushes and walked away with the display and the battery, which I had forgotten to properly lock in after charging. I was able to reorder the stolen parts through Leon bikes. Feeling lucky in an unlucky situation.