I ordered the Moscow Plus also the carrier and headlight The bike and carrier arrived but no headlight or screws to attach the carrier or headlight to the bike. Filled out dispute/resolution form. After 3 days and no reply phoned no on website. Was told dispute/resolutions handled in Australia but a message would be passed on. After no contact rang again after 3 days with no result. Waited 3 days. Went to ring and found contact no on website changed Had old phone no so rang and was told the person no longer worked for Leon Cycles. New phone was in Australia Rang several times but could only get automated message. After all this frustration in trying to get resolution to a simple problem I can not recommend dealing with this company to anyone. The quality and value for money of the product is not in dispute but it is ruined by abysmal customer service.