I woke up one morning and decided to buy an electric mountain bike. First one I found was the Aspen. I bought it straight away. It came within 2 days amazingly well packaged and the instructions for setting it up were simple and clear. Breath of fresh air. Went out on it and oh my God, I was so excited. I bought a second one within a week. So I could take my mates out with me. What you get for your money on this bike is incredible. The people that put it down on the internet and complain about it. Have just made mistakes and not read the manual properly. Dont plug the charger into your battery after putting it in the mains. Thats why they tell you not to, cause it can cause a surge that 'may' damage your battery. Don't expect the bike to drive you up a steep hill for a long time without peddling, the motor won't like that, we don't really live in disneyland, just common sense. Your saddle connector may break if you over tighten the nut before pulling the lever. All common sense. Anyway, what you get for your money with this bike is incredible. Go ahead, go on, I'm tempted to get a third. Although that is probably daft. 2 will do. Ps a mate of mine is a welder and said the tig welding on the frame is perfect. You can tell I'm a happy boy!