This has reference to the recliner purchased on 07 April 2021 as per detail below in this e.mail. If you remember we explained you in great length that we had already purchased and replaced two recliners from you first at 700$ or so then second one at 1200$ or so, and the seat of both of them collapsed in about four months each. I also told you that I had bought one recliner couple of years ago from United Ltd. at St. James street at 500$ sale price, and it served me well for about three years, after which I bought the first and second recliner from you. I even asked you about the technicality of foam so that we buy the best/hardest seat cushion. Then without a second thought I bought the best you recommended this time at 1,400$. Now I want to write with great displeasure that this recliner's cushion also has collapsed in just four months. Under the circumstances, I want you to refund me the money so that I can go back to the same shop and buy from them or elsewhere, because I don't think repairing or replacing it will not be a workable idea.