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Anonymous
Went into Leon’s and Richmond hill and it was nothing but problems since purchasing a recliner, the lady that helped us was very unhelpful and lied to us about everything, we were told the recliner would be delivered the following Friday and we would get a call the Thursday before, she called us herself on a Thursday and said she messed up and the chair wouldn’t be delivered for another 2 to 3 weeks, then she called back that same day and said Sunday she could get the chair to us delivered and someone would call us on Saturday, again she called us herself on Saturday and said no again she messed up so again we’re looking at 2 to 3 weeks, I ended up going into another Leon store up in Newmarket they were actually very helpful and I ended up picking up another chair and taking it home with me, the lady at the Richmond Hill store also told us she would do the scotch guarding for us and we paid for it and that it was done in-store yet a week after picking up the chair another company called us working for Leon’s and said they have to come to our house and scotch guarded, and they give us a five hour window that we have to be home for . They ended up showing up right at the fifth hour no calls or anything so we had to sit at home and do nothing on a Saturday morning for five hours. Very unhappy with this purchase we’ve never had a problem with Leon’s before but probably will never go back to Leon’s after this . Not sure why Leon’s does not care about their customers like this. Never been treated like this from any company in my life.
2 years ago
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Leons Furniture has a 2.2 average rating from 375 reviews

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