I wish I could give 0 or minus stars. Please save yourself and never ever ever order anything from Leon's. They have the worst customer service I've ever experienced in my entire life. We placed our order in September 2021, they promised our pieces would be ready by January 2022. We did receive our two pieces sectional electric recliner couch Unfinished! No legs to support the reclining couch so impossible to safely use the electric recliner. We had to sit on the couch on wooden blocs to stabilize the couch. And the customer service saga began! Two technicians later confirm the couch is incomplete and hundreds of phone calls to customer service have been our experience for the past 6 months. Leon's never once contacted us to tell us anything regarding any delays or updates unless we called ourselves. At one point the supposed manager who was taking care of my file stopped working for Leons and nobody picked up my files. I followed up nearly every two weeks from January to July since they do no communication, no updates...still, an unusable couch paid in full! They said they can't seem to get parts. I tried to reason with "the new manager" but realized anyone that answers the phone is the manager. Furthermore, I asked to speak to the manager several times and every time I was promised the manager would contact me, and they never ever did. No matter what I said it was a robotic scripted answer. " I understand your frustration. But there is nothing we can do". They never once offered to compensate me, I pushed for compensation for the time we've spent waiting for Leon's. They simply didn't care; they already had my $2500.00. "Leon's dissatisfaction guaranteed, there's no place like Leon's" Today, Saturday, July 16, 2022, 10 months later I finally got my exchange after being told that I would get the delivery on Thursday, July 14. Waited all day and I had to call and asked why the delivery was not happening to simply be told that it had been cancelled and she couldn’t tell me why. Leon’s Spare me your robotic excuses I’ve heard them all!