I will never ever set foot inside another Leon's furniture for the rest of my life. The service or should I say, the lack thereof is quite evident. Got a problem with furniture you purchased 6 mos ago that was finally delivered, you are on your own if there are deficiencies. The Edmonton south-side store customer service line is rarely answered. It will go to voicemail, where they promise to get back to you.....except they never do. What I have determined is, that the "Leon Family" that owns and operates this furniture outlet, has no concern whatsoever that the garbage that is manufactured in third world countries, shipped to Canada directly to the customer. The merchandise that enters the country obviously is not quality controlled nor checked. When it arrives in the customer's home in a deficient state, it becomes the customer's problem, not theirs. When our king size bed frame came with the improper sized mattress frame supports, our sales person suggested that we simply lay our brand new mattress on the floor and wait for the proper parts to arrive. When??? they couldn't give me a definite answer. Even to suggest to SLEEP ON THE FLOOR....give me a break, we aren't 20 year old kids moving into an apartment for the first time. We are still waiting for a replacement nightstand that was ordered in Aug 2022 and arrived Jan 10 2023, oh, and by the way, one of the night tables that was shipped directly from Malaysia, arrived broken. They promised a new replacement will arrive in Apr 2023, eight months after the initial purchase. Not holding my breath that this will actually happen. I asked to speak to the store manager, he wasn't available. I asked for him to call me and discuss the circumstance. I'm still waiting for that call to happen. It appears to me that the Leon Family who owns and runs this joke of a business care not about the customer, only how much garbage they can sell to unsuspecting customers that they profit dearly from. So long Leon's, it hasn't been a pleasure doing business with you. Please do yourself a favor and DO NOT GO TO LEON'S TO PURCHASE ANYTHING.
1 year ago
Leons Furniture has a
2.2
average rating
from
374
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.