I purchased sofa from Leon's 2-1/2 months ago and now the sofa is hurting my lower back. It has taken 2-1/2 months to get this sofa fixed with no resolutions. After fighting with Leon's and calling Paiano Upholstry Inc., for help and it gotten nowhere.
It is a brand new sofa and after 3 days of sitting on cushions as well as the back cushions being pushed in further, it is sinking in as well as the chaise. I have sent 10 photos of issues and Paiano Upholstry will not replace the cushions and claiming there is nothing wrong with it.
Having a technician came to my home and gave a total lie about the sofa issues. WOW!!!!!!! I also sent over 10 photos to Leon's and they were supposed to send to Paiano Upholstry Inc., and get back to me with solution to fix the sofa. Gotten different answers from everyone and now I got screwed and scammed for purchasing a horrible sofa ever made, since the one in store felt so firm compare to the one I have in my home. WOW!!!!
I refused to pay extra for a firmer cushions for $185 each after paying over $1300-$1400 plus 5 year warranty from Leon's. I have a set budget on my spending and will not go overboard on it. To get all cushions replaced will cost an extra total of $1,110 and possibly tax on it too. This is a rip-off!!! Hell no!!!
Between Leon's and Paiano Upholstry Inc., do not care about my health condition since I have been wearing a back brace for a long time. While sitting on sofa, it is sinking in and when leaning back is 1001% hurting my lower and upper back. This will damage my back even more and will not walk normally which will be Leon's and Paiano Upholstry Inc., fault.
Nothing was ever mentioned at the store about having an extra firmer cushion which is wrong and this is a cheap sofa made poorly. I am not a heavy weight person that can cause the cushions to go sinking in and go flat quickly as well as leaning back to feel like a reclining chair.
Since Paiano Upholstry Inc., refuses to help and replace all 3 cushions as well as the back cushions along with Leon's. I am warning everyone on google reviews not to buy any sofa furniture from Leon's and that is made by Paiano Upholstry Inc.,
I have lost too much money and now fighting with Leon's to get a full refund and take the damn sofa out of my home because of the above. Thanks a lot to both Paiano Upholstry and Leon's for damaging my back even more and not helping and caring for my health conditions.
NICE GOING LEON'S AND PAIANO UPHOLSTRY INC!!!!!!!
7 months ago
Leons Furniture has a
2.2
average rating
from
373
reviews
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