I purchased a side board for our dining room in November 2023. Upon delivery, there were some minor damages which I could overlook. However, one of the drawers was damaged such that I can't use it. I accepted it with the understanding it would be fixed. (Mainly because I had already gotten rid of my old one.). I have called and visited the store multiple times and 9 months later still no action. They say they are waiting for parts. Have asked to have their repair person sent out as I am sure someone with the right tools could fix what's there. All they keep telling me is the parts are coming. I probably won't shop there again but I will never accept something damaged and NEVER ACCEPT THEIR ASSURANCE that it will be fixed. Very disappointing from such a well known longstanding company.