We bought the Farmingdale sofa and loveseat from Leon's 18 months ago. We bought the warranty with it against damage , stains etc.. It was sold to us by Birgit in Hamilton. I had shopped this style sofa around and I was going to buy similar at Parks. In hindsight we should have gone elsewhere. It was important to me to have it delivered on time and Birgit promised we would get it the first week of Jan. It didn't arrive until the first week of Feb! The sofa has been very well kept. Then a couple weeks ago the sofa began creaking very badly and each day has been getting worse and worse. I turned it over and lifted the bottom dust cover off to see underneath and the first thing we noticed was that the bolts holding the frame to the wood were all skewed and the frame did not line up with the sofa holes at all. Everything was haphazardly jammed together and all the bolts were not only skewed but the nuts were all missing ie... They were missing because they were never installed!! We know this because ALL of them are missing and they should have been contained in the sealed dust cover. We called Leon's who told us that we bought the warranty so we should call their warranty company. We called the warranty company who told us that the warranty doesn't cover manufacturers defects because the warranty Leon's sold us was for 'exterior coatings only'. This warranty was the only warranty that was offered to us!. We called Leon's back AGAIN and they told us the manufacturers warranty only covers usage for one year. One year? Aren't sofas supposed to last many MANY years?? Clearly the manufacturer built a sub standard product. And there is no way a $2500 sofa should fall apart in 18 months! It's just my husband and I. I'm 150 lbs my husband is 175. It's a new home in a rural area and we take very good care of our belongings. It's not like we have visitors every day with a lot of people sitting on our couch. We have been buying furniture at Leon's for years. 2 bedroom sets. Dining sets . Sofas. We have been loyal customers but something has changed at this company. And it's clear that their salespeople know that the company is horrible and that the culture has shifted. Otherwise they would care more. I will be taking my business elsewhere from now on.