We purchased a sectional from Leon's and upon delivery we contacted them about the creases and defects. Leon's sent a technician out who said we would have to go in to talk to Leon's customerservice. Not sure why as spent time writing what he saw. I sent pictures about the defected piece and the response was it is manufacturer built.. one end piece is different to the other, it ia quite visible. Leon's would not change the piece out. We feel we got shafted and might not have Leon's as a first thought for purchases as they did not fix the issue we have with the furniture piece.