Bought a brand new bedroom set of 5,000$. Payed extra for insurance. They said if something was wrong no questions asked bedroom set replaced. Been fighting with them to get my bed fram changed, it's just a year old this month and it's loose and paint coming off. Sent some tech guy here took pictures. Then they want to send him back cause he didn't do is job right and note the pictures and all to the file. And I would not recommend anyone buy from them. They just want your money and give you bad furniture and won't exchange it when you pay extra for insurance.