I am writing to formally escalate an unresolved issue regarding my recent order
placed on June 24.
The order was for a stove, washer machine, a mattress a dining set; however, only four chairs were delivered — the table was never received. The chairs remain unopened and in their original boxes. I contacted your team by email on July 22 to request an update or delivery of the missing table but have not received a reply.
.
Given the lack of response and the incomplete
delivery, I returned the four unopened chairs to the store today (July 25).
Unfortunately, the store staff refused to accept the return despite the order being incomplete and undelivered in full.
Waiting for the resolution .
1 month ago
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