Really pleased with Levitex in terms of their product and their customer service. I had been suffering from neck pain after a night's sleep. I initially saw the Levitex Pillow on the Dreams website but they didn't stock all the sizes. So I eventually purchased my pillow direct from Levitex after using the 'find your size' guide on their website. One important thing was Levitex flagging the fact the pillow would take 10-14 days to get used to - without this guideline I might have given up a couple of days when I was struggling with getting to sleep. I was also surprised (in a good way) when James from Levitex contacted me via email to ask how I was getting on with the product. I felt that showed a high level of customer care. I've now had my Levitex pillow for just over a month and I am very pleased with it. The pillow helps me get to sleep more quickly. I don't wake up as much during the night. And I have found I feel way more alert and less achy (neck pain is gone, legs don't feel stiff) when I wake up in the morning.