Having neen suffering for some time with joint pain, especially hips, I began with the mattress topper, along with the very helpful advice to use a pillow between my legs, to help ankles and knees. The advice and information given (both in written & diagrams sent with mattress, plus the superb, personalised customer service) was really helpful, clearly explaining the importance of spine alignment. There was quickly some improvement in night-time pain. I then decided that to be a full, fair test, I should try the pillow to complement the mattress-topper. The online procedure to select the correct pillow size for my height and sleeping position was clear and easy to follow. The two purchases together have really helped; I have multiple medical conditions, all affecting sleep, and, whilst these have not magically all disappeared, I am so very much more comfortable in bed now and feel I am sleeping better. I cannot praise the customer services team enough and would highly recommend Levitex to anyone (indeed, my discovery of Levitex came from a personal recommendation - word of mouth/experience is always the best form of advertising!). So ... if in doubt, I would say, "Try it; you truly have nothing to lose, and Levitex could/should make a real difference!"