Absolute shocking company, do not use My son had his motorbike stolen so rang to report it, the police recovered it a week later but it had been trashed, I rang to report this also, Lexham said they would send someone out to assess the damage and I would get an email with the details, received a letter in the post saying his claim has been rejected due to the bike not being secure properly. It was parked 10 yards from our front door, he’d been out on it, came home for his tea then was going straight back out. When I took this insurance policy out for him the lady I spoke to never mentioned that we had to have additional security for it, I told her the built in steering lock would be on at all times but that was it, I was told that was fine. Absolutely disgusting, my son is 18, cannot afford another bike, he has since lost his job/apprenticeship due to not being able to get there.