Today at 13.20 we rang for a motor bike and scooter insurance for myself and my wife reccommended by the bike company we bought from.Apart from taking 20 mins we got through to a women who said she was a trainee and put us on hold four times...then passed to another women who had us so confused that we wondered if she even wanted us to insure with them..so evasive so confusing repeating multiple questions....it felt we were dealing with a total rude person who possibly had her dinner interupted...she then just hung up on me....wow so bloody frustrating.....😟