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Jana Kuvaitseva
Recently got insurance for my scooter. And like always everyone looks very happy and helpful when it is the matter to take your money. I got third party cover and was convinced for breakdown cover too. Unfortunately I had an accident last week and when I actually needed help and advice, no one would help me. I was in the middle of the road with smashed bike, trying to call endless numbers and they just would redirect me from one number to another and wouldn't even help me with anything. I spoke to like 6 or 7 different people, saying I am in the accident and my vehicle smashed and not even one asked me, if I am ok. The only thing I heard from all of them "no we cant help you", breakdown cover is not for accidents. we dont deal with that. Extremely disappointed and upset.
8 years ago
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