Whilst the insurance premium for my bike from Lexham was significantly lower than the others received, I think you get what you pay for. Having done a full online quote with them and submitted my details, I could not start my policy without phoning them. At which point they insisted on taking my full details again despite having them visible on their screen. An hour later, with all the details captured (again), they gave a price for my policy... which was £102.79 more expensive than tbe online quote. When I challenged this, they said that was an online price and the fact that I phoned meant it would increase. This was despite the fact that their website clearly states that online and phone prices are the same. After a chat with a manager, they eventually started my policy with the original, cheaper price! The whole deal left a sour taste in my mouth.