I rang today at 12:07 to speak to someone regarding my renewal quote ref no 428025ZJEE.
I wanted to call to Lexham to query the quote price and change some details.
I spoke to a gentleman, I can’t remeber his name, he confirmed my renewal quote but seemed reluctant to look at any of my information for me.
Some of the info was incorrect on my documentation and
I also wanted to see if the price would be reduced if I added some other information.
He said that my price wouldn’t change if I changed any of the details on my policy and that the details that were incorrect wouldn’t void my insurance if I had a claim so there was no point in changing them.
I didn’t want to argue or question this as I’m not clued up on what can effect insurance premiums/claims so trusted the gentleman and just finished he call.
I only renewed my quote because Lexham was still the cheapest, if it wasn’t the cheapest provider I would have gone elsewhere based on the service I received today.
Thanks, Callum.
6 years ago
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