I am writing this review for Mrs Vanessa Knights, Senior Claims Adjuster of Marble Arch Claims. I would love to say that through the entire process, when Vanessa was involved, everything ran quickly and smoothly, without glitch. She has an incredible passion for helping her customers and I really felt she had my back. What an excellent team member you have there. If there's any bonus or award for outstanding customer service Vanessa surely deserves it. When I get back on the road I'm hoping to come back to you for my insurance again because I know that if anything happens, it could be Vanessa working on my case and it would dealt with swiftly and professionally. Thank you Vanessa!