When buying the insurance online at the weekend I needed to speak to someone to confirm whether I was covered. Although the office was closed I spoke to someone who was very rude, he swore at me down the phone before hanging up.
On the Monday all was sorted but I feel that staff on the claims line at the weekend need a course on talking to customers.
9 years ago
Lexham Insurance has a
4.3
average rating
from
4,699
reviews
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