I have an LG Inverter Direct Drive 8kg washing machine it's about 4 years old and decided it wouldn't turn on anymore. Tried over riding it, no luck. Found out it is the PCB board. So looked on 4lg and many other websites for a new one. But no site recognised the part number - which we got of the original PCB. Tried 4lg on line chat, they couldn't find it nor would they tell me why they couldn't. Phoned their helpline, same story. Emailed their technical service dept. Was told to look on 4lg even after I explained all that we had done in my email to them. They could send out an engineer for £100+ and he could get the part for me. Asked where he would get the part from, they didn't know!!!! It's like it's all a big secret. The latest email said that they don't want customers repairing their own machines that's why they don't sell spares - so what is 4lg all about, endless spares on there. So with this absolutely diabolical customer LACK of service from LG I would not recommend them at all and if their washing machines only work for 4 years (and their not cheap), don't buy one.