WORST customer service I have ever had. Refrigerator broke a month before being 5 years old LG sent someone out to repair it, company they sent did more damage to fridge left it broken and will not repair or replace... first they offered to give me a prorated refund of $1110.12 (for a 33 Cubic ft) then sent a message that instead they will give me 20% off a new fridge up to $500. I have proof of all this on text message because thats how they communicate . Issues started in June and this is what I am left with terrible service, terrible communication, damaging repairs and months later a 20% discount of their products that I will NEVER purchase again!! please please beware!!