Hi, We bought one of your products at Lowe's 3 months ago for are new house it went on the blink error message on the digital part and the fan went out according to the repair man you guys sent we said the part would be here in two days from the time we say him its been two weeks so we tried to contact some at your corporation they said the part would be here May 22nd then other person said June 6th then another person said April 27th which we were already in May not sure if you are aware of all the confusion or miscommunication they are having with the customer back to the fridge we would like a refund as we are NOT happy with the time line to fix it and we need a fridge just for everyday living ,but on trying to get a refund the person keeps saying the portal is down going on 4 days seems like we are the victim here ?