Will never buy LG again. I called three times, on regards to an issue with my 5 month old fridge; agents said they will call back no one did. Very unprofessional. Spoke to the Manager, told her that when we call overseas, meaning not Canada or US; the customer service is usually poor; because of their mind set also time difference. They don’t understand our urgency. I come from a third world country, I know how most people think, in north American we must have the fridge working or our food will go bad, we buy food for the week, and food is very expensive. In Third world countries most people can not afford a fridge, so they don’t understand our situation, they buy on the day, we don’t have time to go to the market everyday. We should have a customer service center in Canada or USA, that our understand our culture and ways of living.