Login
Start Free Trial Are you a business?? Click Here
Gianluca Maddalo
I bought a LG airpump to warm up my house and the experience with the customer service here in Sweden is terrible. The customer service is not existent, you would not get any help, hence I strongly suggest to avoid LG products. My pump is 5 years old and it stopped delivering warm air. I contacted LG and they kept on delaying their response. Here in Stockholm there are -16C and in my house there are only 12C. I asked them to kindly provide a prompt plan. They answered after a week, after that I called 3 times a day demanding to escalate my case. the final outcome was that they diverted me to an authorized LG assitance whose availability is only in January, hence they expect me to stay cold in my house the entire Christmas. Importantly, they way how they handle the case is beyond stupidity as on their website they could state immediuately to whom to contact, rather than having the customer waiting for a week at the cold. I would never ever in my life buy an LG product, the customer service is inexistent especially in Sweden.
1 year ago
Read LG Reviews
LG has a 1.1 average rating from 557 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial