I couldn't find the information I needed in the manual or on LGs website so I emailed the with the question. They got back to me within 48 hours and because of the answer I was given I went and bought a soundbar for £499. After attempting many times when connecting the new soundbar to the TV which was fine I just couldn't get the Dolby Atmos to come on when connecting the soundbar, so I contacted LG again for technical advice and was eventually told that my TV model now doesn't support Dolby Atmos after I was firstly told it does so went and bought one. Now I'm stuck with a soundbar that was more than double in cost that I can't use the main function of Dolby Atmos. LG apologised for the incorrect information I was given and had the cheek to offer 10% off a new TV. I have bought 3 Lg tvs in the last 3years and look at what they have done by giving the wrong advice. I will never buy any LG product ever again. Date of experience: December 05, 2023