I dealt with LGyesterday, trying to get a technician to come out. I know it’s Sunday and not everyone works Sundays but there are places that do. The customer service rep transferred me to a place that was closed and another repair man that was 46 miles away from my house The one I called that was nearby I left a message for yesterday and I am still waiting to hear back from that person. Needless to say, I will not be using them because they are totally worthless. LG was not helpful at all. I called back a second time, and the rep kept telling me that not many people. Well, like no kidding seriously. Worst customer service I ever had and I have no idea why the fan on my my refrigerator would go when it’s only four years old. Still trying to get a repair man to come out.