I have had no choice but to select 1 star this company is the worst for washing machines do not buy! My washing machine had problems after 3 weeks of receiving it and I wish I had returned it when I had the chance. They are noisy too. Also when it breaks down and under warantee LG send awful engineers out from there third party company called PACIFICA. There engineer that came to my property to fix a simple problem to my working washing machine broke the motor and I have been without of a washing machine since November. Both LG and Pacifica have been unhelpful. They don't communicate well with their customers or even each other. They keep attending my property with no parts. The RSM Mike Tonks is useless you can't get through to him and he just sends out engineers without the part. My washing machine was BER after Pacifica engineer broke the motor but they changed their mind. PLEASE DO NOT BUY ANYTHING FROM LG!!! Their customer service is also terrible. PLEASE DO NOT USE PACIFICA TOO!!!