LG refrigerator approximately 7 years old. Compressor went after 2 years, Ice maker does not work. Spring on plate assembly housing broke off and will have to replace entire Flapper door. Asking why the 3 wires were burnt off with their HELP LINE, after a run around sending photos and multiple text messages. Was told to call a service technician to, " Hire a LG professional and LG trained technician to repair your unit to prevent further damage to the appliance or to it's surroundings and to make sure that your unit will get the correct parts for it and prevent trial and errors which may cost you several unrelated parts to the issue." A child can replace part, in under a minute. 2 screws and a connector. I supplied model and part number to HELP line. LG: Never again, ever.